Country
A regional studio to a national provider
1989
< $25/hr
2 - 9
United States
Since our inception in 1989, On Hold Marketing has grown from a regional studio to a national provider of music and messaging for On Hold and In Store marketing. Being small helps us stay nimble and responsive. Our customers eventually get to know all of us on a first name basis, and during business hours your call will be answered by one of us…yes, a real live person.
Over the last 30 years, we’ve produced over 20,000 custom on hold marketing programs to keep our customer’s marketing strong. We’ve been rewarded with 96% repeat business. That’s your assurance you’ll be happy.
Explore On Hold Marketing office locations and service areas.
2727 Enterprise Parkway Suite 108 Richmond Virginia United States 2727 Enter
(888) 876-9391
Browse, Compare, Shortlist, and Hire your ideal business partner with ease.
No Portfolios Found yet...
Read On Hold Marketing reviews, client feedback, ratings, and experiences to learn more about the company's services and performance.
No reviews submitted yet...
What primary services does On Hold Marketing provide?
The company specializes in professional telephone on-hold messaging services. This includes scriptwriting, professional voice talent recording, and the production of custom audio programs designed to keep callers engaged while they wait.
How does professional on-hold messaging benefit a business?
Professional messaging turns hold time into a marketing opportunity. By providing information about products, services, and company updates, businesses can reduce caller hang-ups, educate customers, and promote specific offerings while callers wait for assistance.
Does the company provide scriptwriting services?
Yes, scriptwriting is a core part of the service. Experienced writers craft custom scripts tailored to the specific brand voice and marketing goals of each client to ensure the message is clear and effective.
Can businesses choose their own voice talent?
Clients have access to a diverse roster of professional voice talent. This allows businesses to select a voice that best matches their brand identity, whether they need a tone that is authoritative, friendly, or professional.
What industries does On Hold Marketing serve?
The company serves a wide variety of industries, including healthcare, automotive, retail, professional services, and hospitality. The messaging solutions are adaptable to any business that utilizes a telephone system to interact with customers.
How are the audio files delivered to the client?
The company provides flexible delivery options for audio files. These can be integrated into various telephone systems, including digital, VoIP, and traditional PBX setups, ensuring compatibility with the client's existing communications infrastructure.
Is it possible to update the on-hold messages periodically?
Yes, updating messages is encouraged. Many clients choose to refresh their content regularly to announce seasonal promotions, new services, or updated business hours, keeping the information relevant for callers.
Does the company offer multilingual messaging options?
Yes, the service includes options for multilingual productions. This is particularly useful for businesses operating in diverse markets or those that need to communicate effectively with a broader customer base.
How long does it typically take to produce a custom message?
Production timelines are designed to be efficient. Once a script is approved and a voice talent is selected, the audio is recorded and produced to meet the client's specific requirements in a timely manner.
Can the messaging include background music?
Yes, all productions can be layered with licensed background music. There is a wide selection of music styles available to complement the tone of the script and enhance the overall professional quality of the audio.
What is the process for getting started with a new project?
Getting started involves a consultation to discuss the business goals and communication needs. From there, the team assists with script development, voice selection, and music choice before moving into the final production phase.
Does the company work with small businesses and large enterprises?
The services are scalable and suitable for businesses of all sizes. Whether a small local shop or a large enterprise, the messaging solutions are customized to fit the specific scale and needs of the organization.
How can a business contact the company to request a quote?
Interested parties can reach out directly through the contact information provided on the official website. This includes phone numbers and online contact forms for inquiries regarding pricing and service packages.
Are the voice recordings high quality?
All recordings are produced in professional studio environments. This ensures high-fidelity audio quality that reflects positively on the brand and provides a clear, pleasant listening experience for callers.
Does the company provide support for technical integration?
The team provides guidance on how to implement the audio files into various phone systems. They work to ensure the transition is smooth and that the audio plays correctly for callers.
Do you own or represent this business? Enter your business email to claim your TopITFirms profile.
You have successfully submit request your claim
Ask About On Hold Marketing
Usually replies instantly
zip, pdf, png, jpg
Thank you for submitting your inquiry, we will get in touch with you soon.