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State
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1985
< $25/hr
10 - 49
Australia
Our goal is to deliver you technology solutions that empower you to undertake your business in the most efficient, effective and profitable way. We promise you that we will deliver real and measurable business value by being a true leading technology provider. Our aim is to demystify and simplify your entire IT experience and incorporating all the factors associated with total cost of ownership such as purchasing, supporting, training and maintenance, into comprehensive plans to manage these costs over a given period of time. We’ve been delivering on our goal and promise since 1985 and are now synonymous with the provision of the highest standards of web development and business solution provision throughout Canberra and the surrounding regions. Our clients come from a diverse range of environments including education, government and small-medium business.
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Level 1 15/26 Ipswich Street Fyshwick Canberra Australian Capital Territory Australia 2609
1300 788 616
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What core IT services does OPC IT provide?
The company specializes in managed IT services, cloud solutions, cybersecurity, and professional IT consulting. Services include proactive network monitoring, data backup and disaster recovery, cloud migration strategies, and comprehensive security assessments to protect business infrastructure.
Where are the primary office locations for OPC IT?
The company operates out of Canberra, providing local IT support and strategic consulting services to businesses throughout the Australian Capital Territory and surrounding regions.
How long has the company been operating in the IT industry?
With over 35 years of experience in the technology sector, the organization has established a long-standing reputation for delivering reliable IT support and strategic business technology solutions.
Does the company offer support for cloud-based environments?
Yes, cloud services are a major focus. The team assists businesses with cloud strategy, migration, and ongoing management, specifically leveraging Microsoft 365 and Azure platforms to improve operational efficiency and remote collaboration.
What industries does the company typically serve?
The firm works with a diverse range of sectors, including government departments, non-profit organizations, and private enterprises. The service model is designed to be scalable, meeting the complex compliance and security needs of both small businesses and large organizations.
What cybersecurity measures are included in the service offerings?
Security is a priority, with services covering threat detection, firewall management, email security, and regular vulnerability assessments. The goal is to ensure business continuity by protecting sensitive data from evolving cyber threats.
Is there a dedicated help desk available for technical issues?
Yes, a local help desk is available to provide timely technical support. Clients can access assistance for hardware, software, and network issues, ensuring minimal downtime for daily operations.
What partnerships or certifications does the company hold?
The company maintains strong partnerships with major technology providers, including being a Microsoft Gold Partner. These certifications ensure that the technical team remains up-to-date with the latest software developments and best practices.
Can the company assist with IT strategy and planning?
Beyond day-to-day support, the company provides virtual CIO (vCIO) services. This involves working closely with business leadership to align technology investments with long-term organizational goals and budget requirements.
How does the company handle data backup and recovery?
Data protection is managed through robust backup solutions that ensure information is securely stored and easily recoverable. This includes testing disaster recovery plans to guarantee that business operations can resume quickly in the event of a system failure.
How can a business get in touch to discuss IT requirements?
Interested parties can contact the team via the phone number or inquiry form listed on the official website. Consultations are available to discuss specific business needs and determine the most suitable managed service plan.
Does the company provide managed services for existing IT infrastructure?
Yes, the managed services model is designed to either augment an existing internal IT team or act as a complete outsourced IT department, depending on the specific needs and size of the client organization.
Are there specific solutions for government clients?
The company has extensive experience working with government agencies, understanding the unique regulatory, security, and compliance standards required for public sector IT environments.
What is the approach to hardware procurement and management?
The team assists with the procurement, installation, and lifecycle management of hardware. This ensures that businesses have reliable equipment that is properly configured and maintained for optimal performance.
Is the company focused on proactive or reactive IT support?
The service philosophy is primarily proactive. By utilizing remote monitoring and management tools, the team identifies and resolves potential technical issues before they impact business productivity.
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