Country
We love our customers.
1985
< $25/hr
50 - 249
United States
Order Fulfillment – Warehousing Services – 3PL – Value Added Solutions Incorporated in 1985, Orbit Logistics is family owned and headquartered in Richmond, Virginia. Success has been built on our ability to adapt quickly to our customer’s needs with lean and efficient order fulfillment, and warehousing solutions. This flexibility and attentiveness has enabled Orbit to evolve into a market leader in the order fulfillment and warehousing industries.
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14190 Washington Hwy Ashland Virginia United States 23005
8048741758
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What core services does Orbit Logistics provide?
Orbit Logistics specializes in third-party logistics (3PL) solutions. The primary services include warehousing, order fulfillment, inventory management, and distribution services designed to streamline supply chain operations for businesses.
What types of businesses can benefit from these logistics services?
The company serves a diverse range of industries, including e-commerce brands, retail businesses, and wholesale distributors. The logistics infrastructure is built to support companies looking to scale their operations and improve order accuracy.
Where are the fulfillment centers located?
The company operates strategically located fulfillment centers designed to optimize shipping times and reduce transit costs. These facilities are positioned to provide efficient coverage for domestic shipping needs.
How does the inventory management system work?
The inventory management system provides real-time visibility into stock levels. Clients can track their inventory across multiple channels, ensuring that stock counts remain accurate and that replenishment is handled proactively to prevent overselling.
Can this company handle high-volume e-commerce orders?
Yes, the fulfillment infrastructure is specifically designed to handle high-volume order processing. The systems are built to scale alongside business growth, ensuring that peak seasons and sudden spikes in demand are managed effectively.
What technology is used to integrate with online stores?
The logistics platform offers seamless integration with major e-commerce marketplaces and shopping carts. This connectivity allows for the automatic import of orders and the synchronization of tracking information back to the sales channel.
Does the company offer custom packaging or kitting services?
Yes, value-added services such as kitting, assembly, and custom packaging are available. These services help brands create a unique unboxing experience while ensuring that products are prepared correctly for shipment.
How does the shipping process ensure timely delivery?
By utilizing a network of reliable carriers and optimized routing, the company ensures that orders are picked, packed, and shipped promptly. The focus is on selecting the most cost-effective and efficient shipping methods for every package.
Is it possible to track orders after they leave the warehouse?
Yes, tracking information is automatically generated and shared with the client and the end customer. This transparency allows for constant monitoring of the package status from the moment it leaves the facility until it reaches its destination.
How does the company handle returns management?
The returns management process is streamlined to handle incoming shipments efficiently. Returned items are inspected, processed, and either restocked or disposed of based on the specific requirements and preferences of the client.
What is the process for getting started with fulfillment services?
Getting started involves an initial consultation to understand specific volume requirements and product types. Once the needs are assessed, the team assists with the onboarding process, including system integration and inventory setup.
Does the company provide support for international shipping?
The logistics capabilities include support for various shipping requirements, including domestic and international distribution. The team provides guidance on the necessary documentation and carrier options to ensure smooth cross-border delivery.
How are shipping rates determined?
Shipping rates are determined based on factors such as package weight, dimensions, destination, and the chosen carrier service level. The company leverages its shipping volume to negotiate competitive rates, which are then passed on to clients.
Is there a dedicated account manager for clients?
Clients are supported by a professional team dedicated to ensuring smooth operations. Communication channels are established to address any questions regarding inventory, order status, or specific fulfillment needs.
How can a business contact the sales team for a quote?
Interested businesses can reach out through the contact form on the official website. Providing details about current order volume and specific logistics needs will help the team prepare a tailored proposal.
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