Country
State
Cities
A Telappliant company
-
< $25/hr
2 - 9
United Kingdom
Orbtalk understand that in order to compete in today's world, your business needs to be able to respond quickly to rapid increases in demand. That's why our services have been designed with agility in mind. And with our servers distributed across multiple data centres around the world, you can be sure that you are getting access to a well designed service with first class high availability
Explore Orbtalk office locations and service areas.
Telecom House 125-135 Preston Rd Brighton Sussex United Kingdom BN1 6AF
8001017000
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What core telecommunications services does Orbtalk provide?
The company specializes in business VoIP solutions, including hosted PBX systems, SIP trunking, and business broadband. These services are designed to help organizations manage their communications more efficiently through cloud-based technology.
Is Orbtalk suitable for small businesses?
Yes, the services are tailored to support businesses of all sizes, including small and medium-sized enterprises. The hosted phone systems are built to be scalable, allowing companies to add users or features as their requirements grow.
Does the company offer international calling options?
Yes, international calling is supported. The platform provides competitive rates for global calls, making it a viable solution for businesses that need to maintain regular contact with clients or partners located outside of the United Kingdom.
Can existing phone numbers be moved to the Orbtalk network?
Number porting is available. Clients can transfer their existing geographic or non-geographic numbers to the platform, ensuring continuity for customers and avoiding the need to update contact details across marketing materials.
What kind of support is available for customers?
Technical support is provided to assist with service setup, troubleshooting, and ongoing maintenance. Customers can reach out to the support team directly through the contact channels listed on the website to resolve connectivity or configuration issues.
Are there specific hardware requirements for using these VoIP services?
The service is compatible with a wide range of VoIP-enabled desk phones and softphone applications. Users can choose from various hardware options that integrate with the hosted PBX platform to ensure clear voice quality and reliable connectivity.
How does the hosted PBX system benefit remote workers?
Hosted PBX allows employees to make and receive business calls from anywhere with an internet connection. By using softphones on laptops or mobile devices, staff can maintain a professional presence regardless of their physical location.
Does the company provide business broadband connectivity?
Yes, high-speed business broadband packages are available. These connections are specifically optimized to handle the data requirements of VoIP services, ensuring high call quality and minimal latency for business communications.
Where is the company based?
The company is headquartered in the United Kingdom, operating as a provider of telecommunications services for UK-based businesses.
How can a business get a quote for services?
Interested parties can request a quote by contacting the sales team directly via the phone number or email address provided on the official website. A representative will discuss specific requirements to provide a tailored pricing plan.
What are the advantages of switching to SIP trunking?
SIP trunking replaces traditional ISDN lines, offering a more flexible and cost-effective way to manage voice traffic. It allows for better scalability and often results in significant savings on monthly line rental and call costs.
Is there a mobile app available for the VoIP service?
Yes, mobile integration is a key feature. Users can utilize mobile applications that turn smartphones into extensions of the office phone system, allowing for seamless communication while on the move.
Does the service include features like call forwarding and voicemail?
Yes, the hosted phone systems come equipped with a comprehensive suite of features, including call forwarding, voicemail-to-email, auto-attendants, and call queuing, all designed to improve professional call handling.
Can the system handle multiple office locations?
The cloud-based nature of the platform makes it ideal for multi-site businesses. All locations can be connected under a single phone system, allowing for free internal calling between branches and centralized management of settings.
How long does it take to set up the VoIP service?
Setup times vary depending on the complexity of the requirements and the number of users. Generally, because the system is cloud-based, deployment is significantly faster than installing traditional on-site hardware.
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