Overview About Pbx-change

What is your actual loss when your office phones go down – even for a few hours?  On the surface, it may seem like a minor inconvenience – but what is it really costing your company?I read an article recently, which was the inspiration behind this thought, that broke down collective loss of downtime from companies all across the US and the numbers were in the 100s of billions.  Whether you are a small/medium size professional office or large call center, The Cost Of Downtime is affected by several different aspects and starts to add up quickly.First and foremost, productivity – when your phone network is down, you are essentially paying your employees “E” to sit around and wait for a resolution.  Remote users lose connection to the office and some employees even stop working entirely so they can address the phone outage, wait on hold with the provider, spend...