Country
State
Cities
VoIP Solutions Provider
2015
$25 - $49/hr
10 - 49
Germany
peoplefone is a public limited company with Swiss investors. Peoplefone has been offering VoIP telephone connections in Switzerland since 2005 and is one of the TOP 3 fixed network providers (independent rating). Peoplefone AG has subsidiaries in Germany , Austria , France , Poland , Slovakia and Lithuania .
peoplefone is characterized by:
You benefit from our stable VoIP telephone network. It is supervised by our engineers in Switzerland and monitored around the clock.
If you need technical support, our competent support team will be happy to take the time for you personally.
We serve over 6,000 business customers together with around 500 regional system houses. Our VoIP network has been continuously developed since 2005. Our data centers in Germany and Switzerland are networked with each other and offer you redundant availability and security.
Explore peoplefone office locations and service areas.
Erich-Herion-Straße 6 Fellbach Baden-Württemberg Germany 70736
+49 711 184204-44
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What core services does peoplefone provide?
The company specializes in professional VoIP telephony solutions. Services include cloud-based telephone systems, SIP trunking, and various communication tools designed for businesses of all sizes to manage their voice traffic efficiently over the internet.
Where is the company located?
The German headquarters for peoplefone is situated in Hamburg. The company operates as part of a larger international group with a strong presence across several European countries, ensuring localized support and infrastructure.
Can businesses keep their existing phone numbers?
Yes, porting existing phone numbers to the peoplefone network is a standard procedure. Clients can transfer their current numbers from their previous provider to the cloud-based system without losing connectivity.
Is the telephony solution suitable for small businesses?
The platform is highly scalable and specifically designed to meet the needs of small and medium-sized enterprises. It offers flexible subscription models that allow smaller companies to access professional communication features without high upfront hardware costs.
Does the service support remote work environments?
Because the telephone system is cloud-based, it is ideal for remote work and home offices. Employees can use the peoplefone app or compatible IP phones to make and receive business calls from any location with an internet connection.
What hardware is required to use these VoIP services?
Clients have flexibility in hardware choices. The service is compatible with a wide range of standard IP phones from leading manufacturers, softphones on computers, and mobile applications, allowing businesses to use existing equipment or purchase new devices as needed.
How does the company ensure call quality?
Quality is maintained through a robust, redundant network infrastructure designed specifically for voice traffic. By utilizing professional SIP trunking and optimized data routing, the service ensures stable and clear voice connections for business communications.
Are there long-term contracts required?
The service model focuses on flexibility. Many of the cloud telephony plans operate on a monthly basis, allowing businesses to adjust their user count or service features as their requirements change, avoiding rigid long-term commitments.
Does the company offer integration with CRM systems?
Yes, the telephony platform supports integration with various CRM and business software solutions. This allows for features like screen popping, where customer information appears automatically when a call comes in, improving efficiency for sales and support teams.
How can a business contact support?
Support is available through multiple channels, including telephone and email. The website provides direct contact details for the German office, and clients can access technical documentation and FAQs online to resolve common setup or configuration questions.
Is the service compliant with data protection regulations?
As a provider operating in Germany, the company adheres to strict data protection standards. Security and privacy are prioritized in the architecture of the cloud telephone system to ensure compliance with relevant legal requirements regarding business communication.
Can multiple office locations be connected to one system?
The cloud-based nature of the service allows for the seamless connection of multiple office locations. All branches can be integrated into a single telephone system, enabling free internal calls between sites and centralized management of extensions.
What is SIP trunking?
SIP trunking is a service that connects an existing IP-based telephone system to the public telephone network via the internet. It replaces traditional ISDN lines, offering businesses a more cost-effective and flexible way to handle incoming and outgoing calls.
Does the company work with IT partners?
Yes, there is an active partner program. The company collaborates with IT system houses and telecommunications resellers who implement and manage the telephony solutions for their own end-customers, providing them with specialized support and tools.
Are there mobile apps available for employees?
Yes, mobile applications are provided for both iOS and Android devices. These apps turn smartphones into professional business extensions, allowing staff to use their business number while on the go, ensuring they remain reachable regardless of their physical location.
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