Country
State
Cities
Human Capital Management
2007
NA
10 - 49
United States
Performance HCM is a Human Capital Management (HCM) company that provides software for commercial businesses to help cut cost and improve efficiency by electronically managing the lifecycle of an employee from pre to post employment.However, we’re much more than a software company. It’s our mission to provide unmatched quality, accuracy, availability and service in the HCM industry, with our teammates performing at their highest level for our customers, and each other, every day.Based in the Carolinas, we’re actively creating jobs in the region. Your business does more than contribute to your own success — it betters the community as a whole.
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124 Verdae Blvd. Suite 304 Greenville SC 29607 Greenville South Carolina United States 29607
8643512030
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What core services does Performance HCM provide?
Performance HCM specializes in human capital management solutions, focusing on the implementation, optimization, and support of HR technology platforms. The firm assists organizations in streamlining their HR processes through expert consulting, system configuration, and ongoing technical management to ensure businesses get the most out of their HCM software investments.
Which HCM software platforms does the company support?
The firm maintains deep expertise in leading HR technology ecosystems, including UKG (formerly Ultimate Software and Kronos), Ceridian Dayforce, and ADP. By focusing on these major platforms, the team provides specialized configuration and troubleshooting services tailored to the specific architecture of these systems.
Does the company offer support for existing HR system implementations?
Yes, the firm provides comprehensive optimization and support services for clients who have already implemented their HR systems. This includes system audits, process improvements, and technical troubleshooting to resolve inefficiencies or address complex reporting requirements that may arise after the initial rollout.
What industries does Performance HCM serve?
The company works with a diverse range of industries, including healthcare, manufacturing, retail, and professional services. Because HR technology needs are often universal, the firm applies its technical expertise to help organizations across various sectors manage their workforce data, payroll, and talent management more effectively.
Can the company assist with HR system data migrations?
Yes, data migration is a key part of the services offered. The team manages the complex process of moving employee data from legacy systems to new HCM platforms, ensuring data integrity, mapping accuracy, and compliance throughout the transition period.
How does the firm approach the implementation of new HR technology?
The implementation process follows a structured methodology that begins with a thorough needs assessment. This is followed by system design, configuration, rigorous testing, and user training. The goal is to align the software functionality with the specific operational workflows and business requirements of the client.
Does the company provide ongoing managed services for HR systems?
Yes, managed services are available for organizations that require continuous support. This includes regular system maintenance, updates, tax table management, and ongoing help desk support to ensure the HR technology remains stable and compliant with changing regulations.
Is the company equipped to handle complex payroll configuration?
Payroll configuration is a primary area of expertise. The team handles complex setups, including multi-state tax requirements, union rules, and intricate pay policies, ensuring that the system accurately calculates earnings and deductions while maintaining compliance with local and federal labor laws.
Does the firm offer custom reporting and analytics services?
Yes, the team builds custom reports and dashboards to help leadership teams gain actionable insights from their HR data. This includes configuring standard system reports and developing complex queries to track key performance indicators related to turnover, labor costs, and employee engagement.
How can a business contact the team to discuss a project?
Interested parties can reach out through the contact form available on the official website. Providing details about the specific HCM platform in use and the nature of the project helps the team direct the inquiry to the appropriate consultant for an initial consultation.
Does the company work with both mid-market and enterprise-level organizations?
The firm supports organizations of varying sizes, from mid-market businesses to large enterprise clients. The service model is scalable, allowing the team to adjust the level of support and consulting intensity based on the complexity of the client's organizational structure and HR technology needs.
What is the primary focus of the consulting team?
The consulting team focuses on bridging the gap between business requirements and technical system capabilities. By understanding the operational goals of the client, the consultants configure HR systems to automate manual tasks, improve data accuracy, and enhance the overall employee experience.
Are the consultants certified in the platforms they support?
The consultants maintain high levels of proficiency and certification in the HR technology platforms supported. This ensures that all configurations and system changes adhere to the best practices established by the software vendors, minimizing risk and maximizing system performance.
Does the firm assist with HR system upgrades or version migrations?
Yes, the team manages the entire lifecycle of system upgrades. This includes planning the transition, testing new features, updating existing configurations to ensure compatibility, and training staff on new functionality to ensure a smooth transition with minimal disruption to daily HR operations.
What makes this firm different from other HCM consultants?
The firm distinguishes itself through a deep, hands-on understanding of both the technical architecture of HCM platforms and the practical realities of HR operations. By focusing exclusively on these systems, the team provides highly specialized, efficient solutions that generic IT consultancies often lack.
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