Country
State
Cities
Quality web hosting
2007
$50 - $99/hr
50 - 249
Canada
PlanetHoster provides web hosting, domain name registration, SSL Certificates and various other web solutions. We have our own redundant IP network to ensure all hosted sites and servers remain available at all times. We serve more than 60,000 customers using our hybrid cloud infrastructure, which is distributed over our facilities in Montreal, Canada and Paris, France. We proudly serve more than 100,000 websites in North America and Europe using state-of-the-art technology including Anti-DDOS protection and Anycast DNS for redundancy. PlanetHoster wholly owns its infrastructure worldwide. Our certification with ICANN adds to our growing list of certifications, including those of CIRA, AFNIC, Dnsbe, Dnslu, Eurid, ldns and Switch. We specialize in turnkey solutions, and our experienced team of web hosting professionals is committed to providing high quality service to our clients.
Explore PlanetHoster office locations and service areas.
4416 Rue Louis-B-Mayer Laval Quebec Canada H7P 0G1
+1 514-802-1644
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What core hosting services does PlanetHoster provide?
The company offers a comprehensive suite of web hosting solutions including shared hosting, CMS-optimized hosting for platforms like WordPress, PrestaShop, and Joomla, as well as cloud-based infrastructure. They also provide domain registration, SSL certificates, and dedicated server solutions to accommodate various website needs.
Where are the data centers located?
Infrastructure is strategically located in multiple global regions to ensure optimal performance. Key data centers are situated in Canada (Montreal) and France (Paris), allowing clients to choose the geographic location that best serves their target audience.
Does the company offer free domain registration?
Yes, free domain registration is included with many of the hosting plans provided. This benefit is typically available for the first year when purchasing a qualifying hosting package, helping clients reduce their initial startup costs.
What kind of technical support is available to customers?
Technical support is accessible 24/7 through multiple channels, including live chat, email, and a dedicated ticketing system. The support team is available around the clock to assist with server management, configuration issues, and general inquiries.
Is there a money-back guarantee for hosting services?
Yes, a 14-day money-back guarantee is offered on hosting services. This policy allows new clients to test the platform and ensure it meets their specific requirements without financial risk during the initial trial period.
Does the company provide free SSL certificates?
Yes, free SSL certificates are included with all hosting plans. These are provided via Let's Encrypt, ensuring that websites remain secure and benefit from the trust indicators required by modern browsers and search engines.
Can I migrate an existing website to this platform?
Yes, the company offers free website migration services. Their technical team assists in transferring existing websites from other providers to their infrastructure, ensuring a smooth transition with minimal downtime for the client.
What makes the HybridCloud infrastructure unique?
The HybridCloud solution combines the flexibility of cloud computing with the performance of dedicated resources. It allows users to manage their own isolated environment, providing high availability, scalability, and enhanced security compared to traditional shared hosting environments.
Are there specific hosting plans for WordPress users?
Yes, there are specialized WordPress hosting plans optimized for performance and security. These plans include features like pre-installed WordPress, automatic updates, and specialized caching mechanisms to ensure fast loading times for content-heavy sites.
How long has PlanetHoster been in the hosting industry?
The company has been providing web hosting and domain services since 2007. Over the years, it has grown to serve a diverse international client base, establishing a long-standing reputation in the web infrastructure market.
Does the company offer reseller hosting programs?
Yes, reseller hosting solutions are available for agencies, developers, and entrepreneurs who wish to sell hosting services under their own brand. These plans come with management tools to easily create and oversee multiple client accounts.
Is the hosting environment compatible with various CMS platforms?
The hosting environment is highly compatible with most popular content management systems. Beyond WordPress, it supports platforms like PrestaShop, Joomla, Drupal, and Magento, with one-click installation options available through the control panel.
What security measures are in place for hosted websites?
Security is a priority, with features such as WAF (Web Application Firewall), anti-DDoS protection, and regular malware scanning. These measures are integrated into the hosting environment to protect websites from common vulnerabilities and malicious attacks.
Can I manage my services through a mobile device?
Yes, the client management interface is designed to be responsive and accessible via mobile devices. This allows users to manage their domains, hosting accounts, and billing information on the go without needing a desktop computer.
Does the company provide email hosting services?
Yes, professional email hosting is included with hosting plans. This allows clients to create custom email addresses using their own domain names, complete with webmail access and compatibility with external email clients like Outlook or Thunderbird.
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