Country
We Take The Hassle Out Of Your Business
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< $25/hr
2 - 9
Ireland
Premier Answering Services has been helping small and medium businesses grow successfully for the last ten years. We provide you with a professional image ensuring all of your new and existing customers are not missing calls and taking business elsewhere. Most importantly, we free up your time to let you do what you do best at a fraction of the cost of hiring an extra staff member.
Explore Premier Answering Services office locations and service areas.
Granary Suites 58 Dominick Street Galway Galway Ireland H91 T2P3
888-910-0980
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What core services does Premier Answering Services provide?
The company specializes in professional telephone answering services. This includes managing incoming calls, message taking, and ensuring that business communications are handled efficiently during and after office hours.
Where is the company based?
Premier Answering Services is an Irish-based company, operating from its headquarters in Dublin.
What types of businesses can benefit from these answering services?
The service is designed to support a wide range of businesses, including sole traders, small to medium-sized enterprises, and larger corporate organizations that require professional call management.
How does the call answering process work?
Calls are diverted to the professional team who answer using the client's specific company name. Messages are then captured accurately and relayed to the client via email, SMS, or through a secure portal, ensuring no business opportunity is missed.
Is it possible to use this service only for after-hours support?
Yes, the service is flexible. Clients can choose to use the answering support for overflow calls during busy periods, lunch breaks, or exclusively for out-of-hours coverage to ensure 24/7 availability.
How can a business get in touch to start a service?
Interested parties can contact the team directly through the phone number provided on the official website or by filling out the inquiry form to discuss specific business requirements.
Does the service help with appointment scheduling?
Yes, the team is trained to handle diary management and appointment scheduling, helping clients organize their calendars and manage bookings effectively without needing to be at the desk.
What makes this answering service different from using a standard voicemail?
Unlike a standard voicemail which can lead to missed opportunities, this service provides a live, professional human presence. This ensures that callers receive immediate assistance and a personalized experience, which helps maintain a professional image.
Can the service be customized to reflect specific company branding?
Yes, the answering agents are briefed on the client's specific business details. They answer calls using the client's company name and follow specific instructions provided, ensuring a seamless extension of the client's own office.
Is there a long-term contract required for these services?
The company offers flexible solutions tailored to meet the needs of different businesses. It is recommended to contact the sales team directly to discuss the specific terms and service packages available.
Does the company handle urgent or emergency calls?
The service is equipped to handle various call types, including urgent inquiries. Instructions can be set up so that specific types of calls are escalated or handled according to the client's predefined protocols.
How are messages delivered to the client?
Messages are delivered promptly through various methods, including email or SMS, depending on the client's preference, allowing for quick follow-up with customers.
Does the service support businesses that receive high volumes of calls?
Yes, the service is scalable and capable of managing high call volumes, making it an ideal solution for businesses experiencing growth or seasonal spikes in activity.
Can the service be used by medical or legal professionals?
The professional nature of the service makes it suitable for various professional sectors, including medical and legal practices, where accurate message taking and confidentiality are essential.
Is the service available on weekends and public holidays?
The service is designed to provide coverage whenever needed, which can include weekends and public holidays, ensuring that a business remains reachable at all times.
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