About Psa

PSA is an ISO-certified developer of Enterprise IoT solutions. We have helped start-ups and global leaders move to digital for over 25 years. Our specialists can build the entire IoT ecosystem from scratch, helping companies get a fully customized real-time intelligent view of their business to improve their daily business processes and profitability. We can help our customers complete their IoT ecosystem development projects at any stage on schedule and within budget.

Locations

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Headquarter
  • Location

    28050 US HWY 19 N Suite 507 Clearwater Florida United States 33761

  • Location

    +17277240000

Certificate

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Focus Area

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Psa's Technical Expertise

PSA exceptional IT Services services give clients a considerable advantage over the competition.

Focus Client

  • Small Business (<$100000) 45%
  • Medium Business ($100001 - $500000) 45%
  • Large Business (>$500000) 10%

Psa's Industry Expertise

  • Automotive 20%
  • Manufacturing 20%
  • Transportation & Logistics 20%
  • Other Industries 20%
  • Healthcare & Medical 10%
  • Oil & Energy 10%

Portfolio

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Troubleshooter for Diagnostics Platform

HIGHLIGHTS A global healthcare technology provider sought to optimize the maintenance of their molecular diagnostics platform, which supports a wide range of IVD assays. The equipment performs sample preparation, featuring a handling arm for liquid dispensing and sampling, robotic arm for sample manipulation, and barcode readers for sample and reagent tracking. All these components demanded costly maintenance. CHALLENGE Client Challenge Reduce maintenance-related expenses for the IVD equipment. Project Objective Enable rapid and accurate troubleshooting during IVD equipment operation. SOLUTION The PSA team developed an equipment-compliant software tool, providing interactive troubleshooting through rapid search and handy graphical representation of system errors. A 2D view of the worktable, liquid handling, robotic manipulation, and barcode identification areas highlights green dots for the error-free locations and red dots on the error-present ones. By clicking on red dots, the user can access a detailed error overview, including frequency and type. The tool functions as a log files analyzer, identifying hardware, software and human errors. To enable comprehensive troubleshooting, we implemented:   1. Simultaneous exploration of actual log files 2. Error browsing 3. Receiving well-organized measurement data on each device location  4. Data export for further analysis ?PSA designed the GUI, creating interactive screens for seamless user interactions, followed by comprehensive software development and testing. As a result, our client has received a precise, real-time troubleshooting tool, enabling timely error detection and root cause analysis to prevent costly maintenance of diagnostics equipment. DEVELOPMENT INCLUDED   1. Requirements definition 2. GUI design & development 3. Software development 4. Functional testing 5. Acceptance testing RESULTS   1. Accurate, real-time troubleshooting 2. Significant maintenance cost reduction  TECHNOLOGY BREAKDOWN Technologies 1. .NET 2. C/C++ ?Industry Healthcare   Project size 1 Business Analyst 3 Software Engineers 1 QA Engineer ?Duration 5 months Read More

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Industry

Automotive

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Budget

Not Disclosed

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Timeline

22 weeks

Troubleshooter for Diagnostics Platform

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