Country
State
Cities
Salvage The Unrecoverable
2003
NA
10 - 49
United States
SalvageData has had a singular goal of providing the fastest, most secure and technologically advanced data recovery services and products in the world, backed by an exceptional level of customer support at an affordable price. From the begining we have been there to service clients of all sizes from all around the world for all data loss and data recovery related cases. We have established and maintained ourselves as a leader in the data recovery industry by keeping to our original goal of providing the best possible data recovery solutions available with exceptional customer service. The work ethic and integrity that established and drives our business has paid off with thousands of successful and happy customers, because we are dedicated to excellence in everything we do.
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300 Mt Lebanon Blvd Pittsburgh Pennsylvania United States 15234
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What primary services does Salvage Data provide?
The company specializes in professional data recovery services for various storage media, including hard drives, solid-state drives, RAID arrays, servers, and mobile devices. They also offer data forensics, cyber security services, and data migration solutions to help businesses and individuals recover lost information.
Does Salvage Data handle emergency recovery requests?
Yes, emergency data recovery services are available for clients who require immediate attention. These services operate 24/7 to ensure that critical data can be retrieved as quickly as possible when time is a significant factor.
Is it possible to recover data from a physically damaged hard drive?
Yes, the company utilizes certified Class 100 cleanrooms to perform physical repairs on damaged hardware. This environment prevents further contamination and allows technicians to safely access and extract data from drives that have suffered mechanical or physical failure.
Which industries does Salvage Data serve?
The company provides data recovery solutions across a wide range of sectors, including healthcare, government, legal, education, and enterprise businesses. They are equipped to handle the specific security and compliance needs of these industries, including HIPAA compliance for medical data.
What is the process for starting a data recovery case?
Clients can begin by contacting the support team to receive a free consultation. After an initial assessment, the device is sent to a lab for a diagnostic evaluation. Once the evaluation is complete, a recovery plan and price quote are provided for approval before any work begins.
Are the data recovery labs certified?
Yes, the facilities are SSAE 16 SOC 1, 2, and 3 Type II certified. This ensures that the labs meet rigorous standards for data security, privacy, and operational integrity, providing clients with confidence that their sensitive information is handled securely.
How does the company ensure data privacy during recovery?
Data privacy is maintained through strict security protocols, including secure facilities, non-disclosure agreements, and encrypted data handling processes. The company adheres to industry-standard security practices to protect client information from unauthorized access throughout the entire recovery lifecycle.
Can data be recovered from RAID arrays and servers?
Yes, the company has specialized expertise in recovering data from complex RAID configurations, NAS, and SAN servers. Technicians are trained to handle various RAID levels and file systems, ensuring that data can be reconstructed even if multiple drives within an array have failed.
What is the success rate for data recovery?
While success depends on the specific nature of the damage, the company maintains a high success rate by utilizing advanced proprietary tools and techniques. A diagnostic evaluation is performed to determine the feasibility of recovery before any commitment is required from the client.
Does Salvage Data offer remote recovery services?
Remote data recovery services are available for logical data loss scenarios where the storage media is still functioning but the data is inaccessible due to software issues, accidental deletion, or corruption. This allows for faster recovery without the need to ship hardware.
How can a client contact the support team?
Support is available 24/7 via phone, email, or through the contact form on the official website. There are also multiple office locations across the United States where clients can drop off their devices for professional assessment.
Is there a 'no data, no fee' policy?
Yes, the company operates under a 'no data, no fee' guarantee. If the requested data cannot be recovered, the client is not charged for the recovery service, ensuring that there is no financial risk if the recovery attempt is unsuccessful.
Does the company provide services for individual users?
Yes, services are provided to both individual consumers and large-scale enterprise clients. Whether it is a personal laptop with a failed drive or a complex server failure for a corporation, the same level of professional care and technical expertise is applied.
What should be done if a device starts making clicking noises?
If a device exhibits signs of physical failure, such as clicking, grinding, or burning smells, it should be powered off immediately. Continued operation can cause permanent damage to the platters, making data recovery significantly more difficult or impossible.
Does Salvage Data offer cyber security services?
Beyond recovery, the company provides cyber security services, including ransomware removal and data breach response. They help organizations mitigate the impact of cyberattacks and recover encrypted or stolen data while strengthening defenses against future threats.
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