Country
State
Cities
Your Third Party Logistics Partner
2017
$50 - $99/hr
10 - 49
United States
We launched in 2017 and have been continuously scaling our operational team, expertise and geographic footprint ever since.
We support most products including fragile, dangerous goods and oversized. If you’d like to learn more about if we manage your specific products please Book A Meeting with our sales team and we’d be happy to discuss supporting your products.
Currently we have fulfillment centers that we operate located in Souther California servicing the west coast, along with Indiana which provides coverage for the entire east coast. We also have partner facilities operating across north america and globally.
Explore SHIPCALM office locations and service areas.
2460 Ash St Vista California US Vista California United States 92081
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What core services does ShipCalm provide for e-commerce businesses?
ShipCalm specializes in third-party logistics (3PL) services, including order fulfillment, inventory management, and shipping solutions. The company focuses on helping e-commerce brands scale by streamlining their supply chain operations, managing warehouse logistics, and ensuring timely delivery to customers.
How does the fulfillment process work for new clients?
The process begins with an onboarding phase where inventory is integrated into the fulfillment system. Once products are stored in the warehouse, orders are automatically synced from the client's sales channels. The team then picks, packs, and ships orders, providing real-time tracking and inventory visibility throughout the entire lifecycle.
Which types of e-commerce businesses are best suited for these services?
The platform is designed to support a wide range of e-commerce brands, from emerging startups to established enterprise companies. It caters to businesses that need scalable logistics solutions, particularly those looking to outsource their warehousing and fulfillment to improve efficiency and customer satisfaction.
Does the company offer technology integrations with existing sales channels?
Yes, the logistics platform integrates seamlessly with major e-commerce sales channels and shopping carts. This connectivity allows for automated order processing, inventory synchronization, and data reporting, ensuring that stock levels and order statuses remain accurate across all platforms.
Where are the fulfillment centers located?
ShipCalm operates strategically located fulfillment centers designed to optimize shipping times and reduce costs. These facilities are positioned to provide efficient coverage, allowing for faster delivery speeds to customers across various regions.
How does the company handle inventory management?
Inventory management is handled through a centralized dashboard that provides real-time visibility into stock levels. Clients can monitor their inventory across different locations, receive low-stock alerts, and manage replenishment, which helps prevent stockouts and ensures products are always available for fulfillment.
What makes this logistics provider different from others?
The company differentiates itself through a focus on technology-driven logistics, transparent pricing, and a commitment to high-quality service. By combining advanced software with dedicated warehouse operations, it provides a scalable solution that aims to reduce shipping errors and improve the overall customer experience.
Is there support available for managing returns?
Yes, the company provides comprehensive reverse logistics services. This includes processing customer returns, inspecting returned items, and restocking or disposing of products based on client preferences, which simplifies the post-purchase experience for both the brand and the end consumer.
Can the company handle custom packaging requirements?
Custom packaging and kitting services are available to help brands maintain their unique identity during the unboxing experience. This includes options for branded boxes, inserts, and specialized assembly, ensuring that the presentation of the product aligns with the brand's standards.
How are shipping rates determined?
Shipping rates are influenced by factors such as package weight, dimensions, destination, and the shipping carrier selected. The company leverages its volume and carrier partnerships to negotiate competitive rates, passing those savings on to clients to help manage overall fulfillment costs.
Does the company support international shipping?
Yes, international shipping capabilities are provided to help brands reach customers globally. The fulfillment team manages the necessary documentation and logistics required for cross-border shipping, ensuring that products reach international destinations efficiently.
How can a business get a quote for fulfillment services?
Businesses can request a quote by visiting the official website and filling out the contact form. Providing details about order volume, product types, and current logistics needs allows the team to prepare a tailored proposal that fits the specific requirements of the business.
What level of customer support is provided to clients?
Clients have access to dedicated support teams that assist with daily operations, troubleshooting, and strategic logistics planning. The goal is to act as an extension of the client's team, providing proactive communication and resolving any fulfillment-related issues quickly.
Are there tools available for tracking order performance?
The client portal offers robust analytics and reporting tools. These features allow businesses to track key performance indicators, such as order accuracy rates, shipping times, and inventory turnover, providing the data necessary to make informed decisions about supply chain strategy.
How does the company ensure order accuracy?
Order accuracy is maintained through a combination of barcode scanning technology and rigorous quality control checks during the picking and packing process. These automated systems minimize human error and ensure that the correct items are shipped to the right customers every time.
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