Overview

Silah Gulf (Silah), is a premium, multi-award winning customer experience solutions provider headquartered in the Kingdom of Bahrain. Silah was launched in 2009 as a Joint Venture in the Middle East region by Bahrain’s Information & eGovernment Authority and UK based Merchants (Dimension Data) and has operations in Bahrain, Kuwait and Saudi Arabia. We are a gateway to a network of BPO, training, consulting and technology experiences and best practice that spans the globe. Our operational centers expand from the GCC to South Africa offering multilingual capability and various skill sets supporting our client contact experiences. We are customer experience specialists with 30 years of success in customer management, over 3,000 contact centre projects delivered worldwide and a network of 5,000 skilled people. In the GCC we operate with a workforce of over 800 professionals supporting cl...

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Locations

Headquarter
  • Location

    NBB Tower 14th Floor Building 113 Road 383 Manama 316 Manama Manama Bahrain 5506

  • Location

    973 17155200

Focus Area

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Focus Service

Focus Client

  • Small Business (<$100000) 90%
  • Medium Business ($100001 - $500000) 10%

Focus Industry

  • Business Services 25%
  • Hospitality 25%
  • Information Technology 25%
  • Telecommunication 25%

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