Country
It's time to get VoIP Australia.
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< $25/hr
2 - 9
Australia
Take control of your communications with cost-effective business-grade VoIP. No contracts, no confusion.Transform the way Australian businesses connect and collaborate with SIPcity’s advanced VoIP service, Cloud PBX, and user-friendly web app. Streamline your communication and unlock success.
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159 Victoria St Potts Point , Sydney, New South Wales, Australia, 2011
1800150686
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(<$100000)
80%
($100001 - $500000)
20%
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What core services does SIPcity provide?
The company specializes in cloud-based business phone systems and VoIP solutions. Services include hosted PBX, SIP trunking, business internet connectivity, and various communication tools designed to streamline office telephony and remote work setups.
Is SIPcity suitable for small businesses?
Yes, the solutions are designed to scale, making them appropriate for small businesses as well as larger organizations. The platform offers flexible features that allow growing companies to manage their communications efficiently without needing complex hardware.
Where is the company based?
The company is an Australian-owned and operated business with its headquarters located in Sydney, New South Wales.
Can existing phone numbers be kept when switching to this service?
Yes, porting existing phone numbers to the platform is supported. This allows businesses to transition to cloud-based telephony without the need to change contact details for customers or partners.
What kind of support is available for clients?
Technical support is provided by an Australian-based team. Clients can reach out via phone or email to resolve issues, receive assistance with system configuration, or get help with general account inquiries.
Does the service support remote work environments?
The cloud-based nature of the phone system is specifically built to support remote and hybrid work. Employees can connect to the business phone system from anywhere using softphones, mobile apps, or compatible hardware.
What is SIP trunking and does the company offer it?
SIP trunking is a service that connects a business's existing IP-enabled PBX to the internet, allowing for voice calls over a data connection. The company provides SIP trunking services to help businesses reduce costs and improve call quality.
Are there contracts required for these services?
The company offers flexible plans, including month-to-month options, which provide businesses with the agility to adjust their communication services based on changing operational needs.
How does the company ensure call quality?
Call quality is maintained through a robust, business-grade network infrastructure. By utilizing dedicated VoIP technology and reliable internet connectivity, the service minimizes latency and jitter to ensure clear communication.
Can the phone system integrate with other business software?
The platform is designed to be compatible with various CRM systems and business applications. This integration helps streamline workflows by allowing click-to-dial functionality and automatic logging of call data.
What hardware is required to use the phone system?
While the service works with standard IP desk phones, it also supports softphones on computers and mobile devices. This flexibility means businesses can choose the hardware that best fits their specific office setup.
How can a business get a quote for services?
Interested parties can request a quote by visiting the official website and filling out the contact form or by calling the sales team directly to discuss specific communication requirements.
Does the company provide business internet services?
Yes, alongside VoIP and phone systems, the company offers business-grade internet connectivity solutions to ensure that voice traffic has the necessary bandwidth and stability for professional use.
Is the phone system secure?
Security is a priority, and the services include features designed to protect business communications from unauthorized access and potential fraud, ensuring that voice data remains private and secure.
What happens if the internet connection goes down?
The system includes failover features, such as call forwarding to mobile devices, which ensure that business calls are still received even if the primary internet connection experiences an outage.
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