Stepmedia Software Company Profile, Services & Reviews

Overview

Founded in 2016, Stepmedia provides IT solutions and software development services. Clients value our commitment to quality, cost-effectiveness, and collaborative approach, which delivers exceptional results that drive business success.From North America to Asia, Stepmedia has a growing global presence. Our offices in key locations allow us to collaborate effectively with clients around the world.At Stepmedia, we believe in the power of technology to transform businesses and improve lives. Our top priority is achieving your project goals, even with time and budget constraints or changing requirements. You set the vision; we deliver the results.We're not just a vendor; we're your long-term partner in success. We actively collaborate with you to deliver exceptional software and digital experiences that drive growth and efficiency.

Locations

Headquarter

202-1128 West Broadway Vancouver British Columbia Canada V6H 1G5
+1 672 804 3069

Focus Area

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Focus Service

Focus Client

Small Business (<$100000) 30%
Medium Business ($100001 - $500000) 30%
Large Business (>$500000) 40%

Focus Industry

Financial & Payments 10%
Government 10%
E-commerce 10%
Oil & Energy 5%
Education 5%
Food & Beverages 5%
Public Sector 5%
Insurance 5%
Banking 5%
Enterprise 5%
Retail 5%
Transportation & Logistics 5%
Manufacturing 5%
Legal & Compliance 5%
Information Technology 5%
Hospitality 5%
Healthcare & Medical 5%

Portfolio

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Restaurants Management System with POS

The Challenges GoF&B aimed to create an innovative, all-in-one platform specifically tailored to the needs of the food and beverage sector. However, achieving this vision requires overcoming several key challenges: Unified POS system Developing a comprehensive POS system to integrate sales, inventory, and customer data seamlessly across multiple outlets. This system was required to ensure consistent performance and streamline business operations. Ordering website builder A user-friendly website builder with integrated inventory management was necessary for businesses to design customizable online ordering platforms that deliver a seamless customer experience. Efficient order processing Handling dine-in, takeaway, and delivery orders seamlessly was a priority to enhance customer satisfaction and operational speed. Integrated inventory management Accurate, real-time inventory tracking was critical for preventing stockouts, reducing food waste, and maintaining cost efficiency. Cost-based pricing Food and beverage businesses struggled to accurately calculate product pricing based on ingredient costs. Manual calculations were time-consuming and prone to errors, impacting profitability and price consistency. Multi-branch management Ensuring consistency in performance, inventory, and customer experience across multiple branches was essential to avoid data discrepancies and operational inefficiencies. Actionable business insights The platform needed to provide insights into customer behavior, staff performance, and operational efficiency to enable data-driven decisions that enhance service and optimize staffing. The Solutions Stepmedia Software meticulously designed and developed the GoF&B platform to address these challenges, incorporating innovative solutions tailored to the food and beverage industry. Unified POS system The GoF&B platform features a fully integrated POS system synchronizing real-time sales, inventory, and customer data across multiple outlets. This ensures accurate inventory management and enhances operational transparency while reducing errors. Easy online ordering builder The platform features an intuitive website builder that allows businesses to design customizable ordering websites. Real-time inventory updates ensure accurate stock visibility for customers, enhancing their ordering experience. Efficient order processing GoF&B automates dine-in, takeaway, and delivery workflows, routing orders directly to the kitchen or relevant staff. This reduces manual errors, speeds up service, and enhances the customer experience with real-time order tracking. Integrated inventory management The platform provides real-time tracking and automated alerts for low stock, helping businesses avoid shortages or overstocking. Supplier integration further streamlines restocking, ensuring operational efficiency. Cost-based pricing integration Stepmedia Software integrated a pricing tool into GoF&B that calculates product prices based on ingredient costs. Businesses can input ingredient quantities, costs, and recipe details, and the system automatically determines the total cost and recommended price. This ensures accurate pricing and consistent profit margins and eliminates manual errors, saving time and effort. Managing branches GoF&B centralizes branch operations, synchronizing data across all locations. With uniform pricing and inventory controls, businesses can ensure consistency while accessing detailed branch-specific and consolidated reports for better decision-making. Actionable business insights Stepmedia incorporated advanced analytics into GoF&B, providing insights into customer behavior, sales trends, and staff performance. These insights help businesses optimize service quality, staffing, and overall profitability. The Results GoF&B has transformed operations for over 1,200 businesses worldwide. Inventory accuracy improved by 30%, reducing food waste by 20% and cutting costs. The GoF&B founder expressed immense satisfaction with the platform's ability to support businesses of all sizes, ensuring consistent performance and promoting sustainable growth. As a trusted partner in the food and beverage industry, GoF&B delivers innovative, customer-focused solutions that drive efficiency and success. Tech Stack Front-end React Native (JS) React Native (TS) ReactJS Java Native JavaScript HTML SCSS Back-end C# .NET Core EF Core WEB API RESTful Database SQL, realm LINQ Architectural Pattern CQRS Infra Structure Azure Cloud FPT Cloud AWS Jenkins Cache RabbitMQ Redis Mail Provider Elastic Email UI Kit Antd Design Text Editor FROALA Third-parties Firebase Services: Cloud Messaging (Push Notification) Authentication (Phone OTP) Crashlytics Performance Google Cloud Google API Services Google Analytics (GA4) Facebook: Facebook Pixel Payment PayPal MOMO mPOS Delivery Ahamove Grab Express Zalo eSMS ZNS

Industry :
- Financial & Payments

A Scalable Platform for Omnichannel Commerce

The Challenges Initially, GoSELL sought to develop a unified platform to enhance business operations across both online and offline channels, but it encountered several significant challenges: User-friendly website builder GoSELL required a powerful, user-friendly website builder that enabled businesses to effortlessly create and fully customize their online stores without any technical expertise. Integrated marketing tools The platform required a suite of marketing tools to manage campaigns, track customer behavior, and gather insights, eliminating the need for third-party solutions. Unified POS system Integration of a POS system was needed to synchronize sales, inventory, and customer data across all channels. CRM integration GoSELL required an integrated CRM system to track and manage customer relationships, eliminating the need for external CRM software. Multi-channel synchronization Real-time synchronization across sales channels was necessary for accurate inventory management and consistent customer interaction. Scalability and stability GoSELL's platform infrastructure had to support rapid growth and maintain performance during peak sales. The Solutions Stepmedia Software developed GoSELL as a robust, scalable platform designed to address the diverse needs of multi-channel retail businesses. GoSELL seamlessly integrates essential tools to help businesses optimize their operations and improve overall performance: User-friendly website builder GoSELL offers an intuitive drag-and-drop website builder, enabling businesses to create fully customizable online stores without technical expertise. It comes with pre-designed templates and ensures fast, secure, and responsive websites optimized for various devices. Integrated marketing suite GoSELL features a powerful suite of tools to manage campaigns, track customer behavior, and gather actionable insights. This eliminates the need for third-party solutions, reduces operational costs, and helps businesses execute personalized marketing strategies. Features like email marketing, social media management, and targeted advertising tools enable businesses to reach their desired audience effectively. POS system integration Stepmedia Software integrated a robust POS system, synchronizing sales, inventory, and customer data across online and offline channels. This synchronization ensures accurate inventory management, consistent pricing, and unified customer data across all touchpoints. Embedded CRM tools GoSELL includes built-in CRM tools for tracking customer interactions, building loyalty programs, and analyzing data on the same platform, eliminating external CRM needs. Features like customer segmentation, personalized communication tools, and automated marketing campaigns enable businesses to engage customers effectively. Multi-channel synchronization Real-time synchronization was implemented across sales channels, providing businesses with a centralized dashboard to manage their operations seamlessly. This unified strategy simplifies multi-channel selling and ensures a consistent brand experience for customers. Cloud-based scalability Leveraging cloud infrastructure, GoSELL effortlessly scales to meet the demands of growing businesses, ensuring consistent performance during peak periods and steady growth. GoSELL efficiently handles increased traffic and transaction volumes without encountering any performance issues. The Results GoSELL is a powerful platform trusted by over 3,500 businesses worldwide, driving over $200 million in annual sales. With its seamless integration, businesses experience up to 30% fewer operational errors and a 40% faster order processing time. GoSELL's scalability and advanced features help companies streamline operations, optimize performance, and succeed in today’s competitive multi-channel retail environment. Tech Stack GoSELL Dashboard ReactJS, AntD, SASS, redux, TypeScript, axios, jest, webpack, babel SSR (Store front page) - Server-side render FE: Javascript, Rivet, mustacheJS, CSS, HTML BE: Spring MVC + Thymeleaf Service Language: Java Framework: Spring boot, JPA + hibernate Distributed streaming system: Apache Kafka ( Debezium + apache Flink) Search: Elastic Search Database: Postgresql NoSql: Redis Frontend reactJS, AntD, SASS, redux, TypeScript, axios, jest, webpack, babel Mobile Android Androidx, Kotlin ktx, DataBinding, Retrofit, Okhttp3, Firebase (Realtime database, Messaging, Crashlytic, Google Analytic), LiveStream RTMP, Dagger, MPChart, Google ZXing, Glide, Libphonenumber, EventBus, Joda time, Shimmer loading, JUnit, Espresso, Android material, Flexbox, Kotlin navigation UI, Fastlane screen grab, Google-maps, Calligraphy, Autolinklibrary, WebSocket, FacebookSDK iOS UIKit, WebKit, Alamofire, Firebase (Realtime database, Messaging, Crashlytic, Google Analytic), LiveStream RTMP, WebSocket, Material, SDWebImage, SwiftEventBus, LFLiveKit, Charts, EasyPeasy, FacebookSDKGoogleSignIn, RxSwift, RxCocoa

Industry :
- Financial & Payments