Overview About Telag

TELAG is Switzerland's leading provider of call centre services and customer relationship programs. ??rnrnAs the largest and oldest out-of-hour service organisation, as experienced customer contact center and for technical helpdesk, we act as outsourcing partner and service provider.rnrnDedicated workstations and specialists acting exclusively for one customer ensure a market presence for our customers – promptly and with no investment on their part.rnrnDespite all the technology we use, for us, direct, person-to-person communication is the most important thing. We know that our greatest asset is the quality of our employees. It is only through continuous training and development of every individual that we are able to offer our customers the perfect telephone service – and that is our declared aim!

Locations

Headquarter

Focus Area

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Telag's Technical Expertise

Customer Service 20%
Telemarketing 20%
Medical Billing 20%
Technical Support 20%
Back Office Services 20%

Focus Client

  • Small Business (<$100000) 70%
  • Medium Business ($100001 - $500000) 30%

Telag's Industry Expertise

  • Business Services 20%
  • Healthcare & Medical 20%
  • Information Technology 20%
  • Other Industries 20%
  • Ecommerce 20%

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