Country
State
Cities
Cloud-based VoIP Phone Systems
2008
< $25/hr
2 - 9
United Kingdom
Founded in 2008 our company started out in the wholesale telecoms market, selling very high quality routes to other wholesalers and VoIP providers.
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Pioneer Park 75 Exploration Drive Leicester England United Kingdom LE4 5NU
1162438426
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What primary services does The Voip Shop provide?
The Voip Shop specializes in business VoIP phone systems, offering cloud-based telephony solutions, hosted PBX services, and SIP trunking. These services are designed to help businesses improve communication efficiency, reduce costs, and enable flexible working environments through advanced call management features.
Where is The Voip Shop located?
The company is based in the United Kingdom, with its headquarters located at 124 City Road, London, EC1V 2NX.
What are the main benefits of using The Voip Shop's business phone systems?
Clients benefit from significant cost savings compared to traditional landlines, increased mobility through mobile and desktop apps, and professional features like call forwarding, auto-attendants, and voicemail-to-email. The systems are designed to scale easily as a business grows.
Does The Voip Shop offer support for remote or hybrid teams?
Yes, the cloud-based phone systems are specifically built to support remote and hybrid work. Employees can make and receive business calls from anywhere using a smartphone, tablet, or computer, ensuring seamless connectivity regardless of physical location.
Can existing phone numbers be kept when switching to The Voip Shop?
Yes, the company facilitates the porting of existing business phone numbers. This allows businesses to transition to a new VoIP system without the need to change contact details for customers or partners.
What kind of businesses does The Voip Shop serve?
The services are suitable for a wide range of businesses, from small startups and sole traders to larger enterprises. The scalable nature of the technology allows it to adapt to the specific communication requirements of various sectors and company sizes.
How does the setup process work for new clients?
The setup process is designed to be straightforward and efficient. Clients can choose their preferred plan, select or port their numbers, and configure their system through an intuitive online dashboard, often getting up and running in a very short timeframe.
Does The Voip Shop provide hardware for their phone systems?
Yes, the company offers a selection of compatible VoIP hardware, including desk phones and conference room equipment, which can be integrated with the hosted phone system to provide a complete communication solution.
How can potential clients contact The Voip Shop for inquiries?
Interested parties can get in touch by calling the contact number listed on the official website or by using the online contact form to request a callback or further information regarding specific service plans.
Is technical support available for customers?
Yes, technical support is available to assist clients with system configuration, troubleshooting, and general inquiries to ensure that business communication remains uninterrupted.
Are there long-term contracts required for these services?
The company offers flexible service plans, including options that avoid the need for restrictive long-term contracts, allowing businesses to maintain agility and control over their communication expenses.
Does the VoIP service include call analytics?
Yes, the provided systems include access to call analytics and reporting tools. These features allow businesses to monitor call volumes, track performance, and gain insights into communication patterns to improve customer service.
Can the VoIP system integrate with other business software?
The platform supports various integrations with common business applications, helping to streamline workflows by connecting communication data with CRM systems and other productivity tools.
What security measures are in place for the VoIP services?
The services utilize robust security protocols to protect business communications, including encryption for voice traffic and secure data centers to ensure reliability and privacy for all client information.
Is it possible to scale the number of users on the system?
Yes, the cloud-based nature of the service allows for instant scalability. Businesses can easily add or remove user licenses as their team size changes, ensuring they only pay for the capacity they actually need.
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