About Top Customer Service

We may be new to GoodFirms, but we are not new to customer support.
We’ve spent the past decade delivering exceptional service experiences for startups, scale-ups, and Fortune 500 brands across the globe.

We are an award-winning customer experience company trusted by industry leaders like Lenovo, DoorDash, ClassPass, and Getaround. From e-commerce and SaaS to fintech, travel, and healthcare, we’ve powered billions in revenue, retained millions of customers, and helped high-growth businesses scale from startup to enterprise.

What We Deliver:

With over 100 million customer interactions handled, we don’t just answer questions — we create loyalty, protect brand equity, and drive measurable growth. Whether you need one trained agent or a fully managed support team, we scale fast, integrate smoothly, and treat your brand like our own.

We're not just support agents — we're growth partners in your customer journey.

? Proven results across 15+ industries
? 24/7/365 global support coverage
? Fluent in 12+ languages
? Trusted by brands with $1B+ in combined revenue
? High CSAT, low churn, faster response — always

If you're ready to level up your customer experience with a fast, flexible, and results-oriented team, let’s talk.
We’re just getting started on Clutch, but our work speaks for itself.

Locations

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Headquarter
  • Location

    751 Linden Blvd Brooklyn New York United States 11203

  • Location

    8889730077

Focus Area

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Top Customer Service's Technical Expertise

Customer Service 20%
Virtual Assistant 10%
Telemarketing 10%
Medical Billing 10%
Payment Processing 5%
Technical Support 10%
Back Office Services 10%
Chat Services 5%
Email Support 5%
Call Center Services 10%
Medical Coding 5%

Focus Client

  • Small Business (<$100000) 50%
  • Medium Business ($100001 - $500000) 25%
  • Large Business (>$500000) 25%

Top Customer Service's Industry Expertise

  • Consumer Products 10%
  • Financial & Payments 10%
  • Information Technology 10%
  • NGOs 10%
  • Enterprise 10%
  • Healthcare & Medical 5%
  • Designing 5%
  • Manufacturing 5%
  • Utilities 5%
  • Ecommerce 5%
  • Social 5%
  • Banking 5%
  • Public Sector 5%
  • Food & Beverages 5%
  • Oil & Energy 5%

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