Overview

TouchSoft is a development center in Belarus of the American corporation Nuance Communications, which creates software in the field of speech recognition, automatic call processing, documentation systems and character recognition. The Minsk center specializes in the design and implementation of complex software solutions that increase the efficiency of online sales using a contact center that supports communications with users through the use of chat, voice communication, SMS, as well as sending messages to Facebook and Twitter.

Locations

Headquarter

Focus Area

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Focus Service

Focus Client

  • Small Business (<$100000) 25%
  • Medium Business ($100001 - $500000) 55%
  • Large Business (>$500000) 20%

Focus Industry

  • Consumer Products 10%
  • Financial & Payments 10%
  • Healthcare & Medical 10%
  • Telecommunication 10%
  • Manufacturing 10%
  • Transportation & Logistics 10%
  • Retail 10%
  • Banking 10%
  • Food & Beverages 10%
  • Oil & Energy 10%

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