Country
State
Cities
Outsourcing/Offshoring
2011
< $25/hr
2 - 9
Turkey
Founded in the summer of 2011, the Truva Call Center today is the strongest call center in Istanbul and the surrounding area with its competent staff. We offer you the entire range of services of a modern call center: from inbound and outbound services to other call center services. The TruvaTeam offers all the advantages of an owner-managed company: quick decisions, direct communication and flat hierarchies - advantages that our clients appreciate
Explore Truva Call Center office locations and service areas.
Kozyatagi District Huseyin Celik Street. No: 7 Floor 1 Kozyatağı Kadıkoy İstanbul Turkey 34742
902164102529
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What core services does Truva Call Center provide?
The company specializes in professional call center solutions, including inbound and outbound customer support, telemarketing, lead generation, and technical support services designed to enhance business communication.
Where is the company located?
Truva Call Center is based in Germany, with its headquarters located in Berlin.
Which industries does the company serve?
The company supports a diverse range of sectors, providing tailored communication and customer service solutions for businesses across various industries that require professional call center operations.
How does the company approach customer service quality?
Quality is maintained through professional staff training and a focus on efficient communication processes, ensuring that every interaction aligns with client standards and business goals.
Can businesses outsource their lead generation to this company?
Yes, lead generation is a core service offered. The company assists businesses in identifying and reaching potential customers through structured outbound calling strategies.
What is the primary focus of the company's outbound services?
Outbound services focus on proactive communication, including sales, market research, and lead generation, helping clients expand their reach and improve conversion rates.
Does the company handle inbound customer support?
Yes, inbound support is a key offering. The team manages incoming inquiries, providing reliable assistance to ensure customer satisfaction and efficient issue resolution.
How can potential clients get in touch with the company?
Interested parties can reach out via the contact information provided on the official website, which includes details for inquiries regarding service packages and partnership opportunities.
Is the company equipped to handle technical support tasks?
Yes, technical support is part of the service portfolio, allowing businesses to delegate complex troubleshooting and product assistance to a trained support team.
What makes this call center a suitable partner for businesses?
The company offers professional, Germany-based support services that prioritize reliability, clear communication, and operational efficiency to help businesses scale their customer interaction capabilities.
Does the company provide support for multilingual communication?
The company is positioned to handle various communication needs, leveraging its location and expertise to provide professional support tailored to the requirements of the German market.
Are the services suitable for both small and large businesses?
The service models are designed to be flexible, accommodating the needs of different business sizes, from growing enterprises to established companies requiring scalable support solutions.
How does the company ensure professional standards in its operations?
Professional standards are upheld through a commitment to high-quality service delivery, experienced management, and a focus on meeting the specific operational requirements of each client.
Does the company offer market research services?
Yes, market research is included in the service offerings, enabling businesses to gather valuable insights and data through direct customer interaction.
What is the main advantage of choosing a Germany-based call center?
Choosing a Germany-based provider offers the benefit of local market knowledge, adherence to regional business standards, and reliable communication infrastructure for companies operating within the German-speaking region.
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