Country
State
Cities
Turn Online Searches into Offline Customers
2013
$25 - $49/hr
2 - 9
Germany
Uberall powers sales through location data, using the innovative Location Marketing Cloud. We enable companies to manage multi-site information in a centralized tool, enriching and securing data in a global range of directories, maps, social networks and navigation services, providing maximal findability for their stores, and enabling businesses to interact with their customers, wherever the business is mentioned online. Our products, Engage, Listings, Locator + Pages, and Ads, empower businesses to transform online interactions into offline sales, all over the world. Uberall was founded in 2013 by David Federhen, Florian Hübner and Josha Benner, in Berlin. It is backed by top investors, including United Internet, FUNKE “Digital”, Project A Ventures and HPE Growth Capital. Uberall is headquartered in Berlin, with additional offices in San Francisco, London, Paris, Amsterdam, and Cape Town. Its clients include Fortune 500 companies and industry leaders from all over the world. More information can be found at www.uberall.com and @getuberall.
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Hussitenstraße 32-33 Berlin Berlin Germany 13355
+49-30-208 479 320
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What core services does Uberall provide?
The platform specializes in hybrid customer experience solutions. It helps businesses manage online presence, local listings, reputation, and customer interactions across various digital touchpoints to ensure a consistent brand experience from search to purchase.
What is the primary function of the Uberall platform?
The platform provides a hybrid customer experience solution that helps businesses manage their online presence across various digital touchpoints. It enables companies to control local listings, manage customer reviews, and engage with audiences to drive foot traffic and online conversions.
Which industries benefit from these location marketing solutions?
The technology supports a wide range of sectors including retail, automotive, food and beverage, financial services, and healthcare. Any multi-location business looking to improve local visibility and customer engagement can utilize the platform.
Which industries benefit from these location marketing services?
The software is designed for multi-location brands across sectors such as retail, automotive, food and beverage, financial services, and healthcare. It helps these businesses maintain consistent brand information and reputation management at scale.
How does the platform help with local SEO?
The software automates the management of business listings across major directories, maps, and social platforms. By keeping location data accurate and consistent, it improves search rankings and makes it easier for local customers to find physical branches.
How does the platform handle customer reviews?
The solution includes a centralized dashboard that aggregates reviews from multiple platforms like Google, Facebook, and Yelp. This allows businesses to monitor feedback, respond to customers, and analyze sentiment to improve overall service quality.
Can the platform manage customer reviews?
Yes, the reputation management tools allow businesses to monitor, analyze, and respond to customer feedback from multiple platforms in one centralized dashboard. This helps maintain a positive brand image and improves customer trust.
Can businesses manage multiple locations from one dashboard?
Yes, the platform is specifically built for multi-location enterprises. It offers a unified interface to update business information, such as opening hours, addresses, and contact details, across hundreds or thousands of locations simultaneously.
Is this solution suitable for enterprise-level companies?
The platform is specifically designed to meet the needs of large, multi-location enterprises. It provides the scalability and robust management tools required to handle thousands of locations while maintaining brand consistency.
Does the platform integrate with existing digital marketing tools?
The technology features an open API and various integrations that allow it to connect with existing marketing stacks. This ensures that location data remains synchronized across search engines, social media, and mapping services.
Where are the company headquarters located?
The company maintains a global presence with its primary headquarters located in Berlin, Germany. Additional offices are situated in major cities including London, Paris, Amsterdam, and Detroit to support international operations.
How does the platform improve local search visibility?
By ensuring business data is accurate and consistent across all major directories and maps, the platform helps improve local search rankings. It also facilitates the management of local pages and posts to keep content fresh and relevant for search algorithms.
Does the platform integrate with existing marketing tools?
The technology is built to integrate with a broad ecosystem of partners and third-party applications. This ensures that location data and customer experience workflows connect seamlessly with other marketing and operational software already in use.
Is the platform suitable for large enterprise organizations?
The solution is built to support the complex needs of large enterprises. It provides the necessary tools for managing thousands of locations while maintaining brand consistency and operational efficiency across different regions.
How does the platform improve the customer journey?
By bridging the gap between online discovery and offline visits, the platform ensures that accurate information, such as opening hours and services, is available exactly when customers search for it. This reduces friction and encourages more physical store visits.
The company maintains a global presence with its primary headquarters located in Berlin, Germany. Additional offices are situated in key markets to support international operations and client needs.
What is the primary focus of the 'Near Me' customer experience?
The focus is on capturing the 'near me' search intent. By optimizing digital touchpoints, the platform ensures that a brand appears prominently when potential customers search for services or products in their immediate vicinity.
What is the core value proposition for multi-location brands?
The core value lies in creating a seamless hybrid customer experience. By bridging the gap between online discovery and offline visits, the platform helps brands turn digital interactions into real-world customers.
How can a business get started with these services?
Interested organizations can request a demo directly through the official website. A consultation allows potential clients to see how the platform functions and discuss specific requirements for managing their location network.
Does the platform provide analytics and reporting features?
Yes, the software includes robust reporting tools that track performance metrics such as search visibility, review sentiment, and customer engagement. These insights help businesses measure the impact of their local marketing efforts.
Does the platform provide analytics for performance tracking?
Yes, the dashboard offers comprehensive reporting and analytics. Users can track key performance indicators such as search visibility, review sentiment, and customer engagement metrics across all locations to measure the impact of marketing efforts.
How can a business get started with the platform?
Interested businesses can request a demo or contact the sales team directly through the official website. The process typically involves an assessment of current location data and marketing goals to tailor the platform features to specific requirements.
Is it possible to manage social media through the platform?
The platform includes features for social media engagement, allowing businesses to manage posts and interactions for individual locations or the entire brand network from a single interface.
Does the platform support social media management?
The platform includes features for managing social media presence at the local level. This allows brands to post updates, promotions, and announcements to specific location pages, ensuring that local audiences receive relevant information.
Does the company offer support for multi-location brands?
The entire architecture is built for multi-location management. It simplifies the complex task of updating information across hundreds or thousands of branches, ensuring that every location remains accurate and visible online.
What kind of support is available for clients?
Clients have access to dedicated support resources, including help centers and account management. The team provides guidance on platform implementation and best practices for optimizing local search performance.
What sets this platform apart from other marketing tools?
The platform distinguishes itself by focusing specifically on the hybrid customer journey. It combines listing management, reputation management, and local engagement into a unified solution designed to drive foot traffic and increase local revenue.
How does the platform handle local business listings?
The platform automates the process of updating and syncing business information across a vast network of directories, maps, and search engines. This eliminates manual errors and ensures that customers always find accurate information.
How does the platform handle data accuracy across platforms?
The system acts as a single source of truth for location data. When information is updated in the central dashboard, it is automatically pushed to connected directories and maps, ensuring consistency and preventing errors across the digital ecosystem.
Are there case studies available to view?
The website features a dedicated section for case studies and success stories. These documents highlight how various global brands have utilized the platform to improve their local search rankings and increase customer engagement.
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