Country
State
Cities
Debt collection
1948
< $25/hr
10 - 49
Australia
With more than 200,000 lots under management, we have grown from managing Australia’s first strata-titled property to becoming leaders in community living.
As a market leader, we offer a comprehensive range of services through a family network of businesses. From strata and facilities management to debt recovery, legal, and developer services, we continue to enhance Australia’s community living.
Regardless of property type, whether it is residential, commercial or mixed-use, we care for one of life’s most valuable assets: your investment and home.
Explore PICA office locations and service areas.
Level 27 66-68 Goulburn St Sydney New South Wales Australia 2000
1300725815
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What core services does PICA provide?
PICA specializes in providing comprehensive strata management services. This includes financial management, administrative support, maintenance coordination, and ensuring compliance with strata legislation to help owners corporations and bodies corporate effectively manage their properties.
Where are the PICA offices located?
The company maintains a significant presence across Australia with offices in New South Wales, Victoria, Queensland, and Western Australia. This widespread footprint allows for localized support and expertise tailored to the specific legislative requirements of each state.
Does PICA offer support for strata committees?
Yes, the company provides dedicated support to strata committees. This includes guidance on legislative obligations, assistance with organizing meetings, preparing agendas, and ensuring that committee decisions are implemented in accordance with the relevant strata laws.
How does the company handle property maintenance?
Maintenance is managed through a structured approach that involves coordinating with qualified contractors to address repairs and ongoing upkeep. The team oversees these processes to ensure that common property is maintained to a high standard while adhering to budget constraints.
Can owners access their strata information online?
Yes, the company provides an online portal for owners. This platform allows residents and investors to view their account details, access financial reports, pay levies, and stay updated on important notices regarding their strata scheme.
What is the role of a strata manager at PICA?
A strata manager acts as the primary point of contact for the owners corporation. Their responsibilities include managing the financial accounts, coordinating insurance renewals, facilitating general meetings, and providing expert advice on strata legislation and governance.
Does the company assist with financial management for strata schemes?
Financial management is a key service, covering the preparation of annual budgets, the collection of levies from owners, payment of invoices, and the production of detailed financial statements for the owners corporation.
How can a new client contact the company for management services?
Potential clients can reach out via the contact forms available on the official website. There are specific inquiry channels for those looking to transition their strata management to the company or for those seeking general information about the services offered.
Does the company provide insurance services for strata properties?
Yes, the company assists in the management of strata insurance. This includes ensuring that the property is adequately covered, facilitating the renewal process, and helping the owners corporation navigate the claims process when necessary.
How does the company ensure compliance with strata laws?
The team stays updated on the latest legislative changes across different states. By applying this knowledge to daily operations, the company ensures that all strata schemes under its management remain compliant with local regulations and statutory requirements.
Is the company suitable for large residential complexes?
The company has extensive experience managing a wide range of properties, including large residential complexes. The scale of operations allows for the management of complex strata schemes that require professional oversight and robust administrative systems.
What is the process for switching strata managers to PICA?
The transition process involves a formal appointment by the owners corporation. The company provides guidance on the necessary steps, including the resolution process required at a general meeting to appoint a new management firm.
Does the company handle dispute resolution within strata schemes?
The company provides guidance on managing disputes by adhering to the relevant strata legislation. By facilitating clear communication and following proper procedures, the team helps committees and owners resolve issues effectively.
Are there resources available for strata owners on the website?
The website features a variety of resources, including articles, guides, and FAQs designed to help owners understand their rights and responsibilities within a strata scheme, as well as tips for effective property management.
Does the company manage commercial strata properties?
In addition to residential properties, the company provides management services for commercial strata schemes, addressing the unique needs and operational requirements of commercial building owners and tenants.
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